Sales Service Representative with German
We are a professional Outsourcing Centre delivering solutions within comprehensive customer service and sales around Europe. Thanks to qualified people, authorial tools and high technologies we provide projects for the biggest word's brands.
Currently we are looking for a new member to join our team:
Sales Service Representative with German (Kraków)
- Professional customer service via telephone and maintaining positive relations with incoming clients on German market:
- taking orders and overseeing the entire process until a delivery of products to the customer,
- informing customers about each step of the realization's process,
- taking complaints and collaborating with other departments of the company in order to deal with complaints,
- analysis of the customer's satisfaction with the acquired products,
- Identification of customer's needs and consulting in the scope of acquired solutions.
- Realization of sales arrangements due to the indicated values.
- Obeying appointed work's standards.
- Close collaboration with a team leader.
- Fluency in German (mother tongue level will be an asset).
- Good command of English or Polish enabling free communiacation among the employees)
- Experience in sales will be an asset.
- Communication skills and social ease.
- Self-organizational and negotiation skills.
- Consequence in taking actions, resistance to stress.
- Openness to new challenges, responsibility.
- Stable employment in the company with achievements in sales area.
- Full-time job or flexible schedule.
- Cooperative environment and internal trainings offered by professionals (sales and customer service field).
- Competitive salary